On constructive criticism, and a ‘Simple’ review
Let’s start with a simple mistake that I made today: I disparaged a company that many people were curious about, as it opens its beta, without qualifying my issue.
After three weeks with my Simple card, I’m abandoning it. The benefits absolutely don’t outweighs the problems. Sticking with Chase + Mint.
— Matt Galligan (@mg) August 10, 2012
Subsequently, I got a bunch of replies that looked like the following:
— Neil Robertson (@NeilRobertson) August 10, 2012
@mg what are some of the problems you’ve been having? I was thinking about Simple…
I realized that my seemingly innocuous was actually pretty harmful. Here I was, qualifying my use of a product for around three weeks (enough to test something), and then disparaging it without a definitive reason. That’s the equivalent of saying “this thing sucks” and when asked why, you just respond with “it just does”. So my advice before I get into my explanation is this: don’t do what I did.
